Dear Customer,

EDSB Compliance Solutions would like to wish you a Merry Christmas and a Happy New Year. Thank you for your loyal business this year and we look forward to protecting your business in 2024.

We would also like to give you advance warning of the availability of Engineer Attendance & Technical Support during the Christmas period. This will allow your business to plan in advance and ensure you have the correct escalation process in place until the New Year.

Customer Service & Sales Support

Our Customer & Sales Support teams will be available as usual throughout the festive period. During normal working hours you can communicate using the 0800 141 2292 number as well the regular e-mail group addresses already in place. We are open for business and on hand to support you when you need us!

Engineer Attendance & Technical Support

Normal levels of Engineer Attendance and Technical Support will be available throughout the festive period. Should you require an Engineer or Technical Support, please contact 0800 141 2292 and have your customer details ready.

Crossley Juniors - Under 17’s Boys

Crossley Juniors Football Club is located in Halifax and currently boasts a roster of 18 registered players for this season, with an impressive 12 of them having dedicated over a decade to the team. Leading the club is their devoted manager Paul Brearley, while coaching duties are handled by a few including Ben Gilmour, who is one of EDSB’s newly fully qualified Install Engineers. The team competes in Division 4 for this season, but they have ambitious aspirations to swiftly advance to Division 3. Paul comments more on EDSB’s sponsorship and the team:

As the season progresses, it will be thrilling to see how Crossley Juniors fare in Division 4 and whether they can turn their ambitious dreams of Division 3 into a reality. Regardless of the outcome, one thing is certain: the club's commitment to the sport and each other will continue to shine brightly, inspiring not just the players but also the community they represent. Crossley Juniors Football Club is a testament to the enduring spirit of football and the power of a shared goal to bring people together.

EDSB are proud to support this team and wishes them all the best for this season!

Check out the latest edition of our 'Team News' Newsletter for this quarter. We would like to thank everybody who contributed to the articles and we hope you all enjoy the updates!


We're thrilled to bring you the scoop on our recent conservation day with Make It Wild, which went down on Saturday, October 14th. We had a fantastic turnout with around 35 dedicated folks joining together to make a positive impact on our environment. A massive thank you to everybody who gave up their time to make a difference.

Read all about the exciting moments and successes that made this day unforgettable! 🌿🌍 #ConservationSuccess #MakeItWild


To find out more about Make It Wild, visit their website:

On Friday, 20 October 2023, all colleagues were welcome to wear something pink in support of Breast Cancer Awareness. It was amazing to see our #OneTeam spirit in action as everyone flaunted their pink outfits. But it doesn't stop there – we've also been gathering bras for a recycling project with 'Against Breast Cancer UK'. We are truly proud of everyone for partaking and making this a fantastic day!

Dive into the details in the flyer down below. 💗 #BreastCancerAwareness


Westbury Strikerz Under 16's Boys Team

Westbury Strikerz started in 2014 as a 5-a-side under 7’s team, managed and coached by husband and wife, Julian and Sarah Turnock, with their youngest son playing as the team’s goalkeeper. EDSB’s very own CRM, Paul Ridgley also has a son in the team, who joined in the 2016/17 season. Paul slowly started to show an interest in helping with the team unofficially. In May 2019 Paul and Curtis (Julian and Sarah’s older son) completed their FIFA level 1 and joined the Westbury Strikerz coaching team.

Their focus has always been to give children of varying ability a chance to be part of a team that tries to keep football fun and inclusive. They have always hovered around the middle of the table over the years, but had success as under 11’s when they won a cup.

Paul Ridgley mentions, “We are aiming for a top 3 finish this season in the hopes of being promoted, but our dream is on winning the league. We believe we have a great chance, as our squad is stronger than ever. After a good pre-season and a few new signings, we are looking very good. Hopefully, we will do it in style with our new kits supplied by EDSB.”

“EDSB kindly sponsored Westbury Strikerz in 2021 as they started the under 14’s season, this provided the players with a full home kit and waterproof jackets.

Once again EDSB has agreed to sponsor the team which will provide all the players with a new home kit. This has come at the perfect time as we have new players and the existing players seem to have all shot up during pre-season.

We really appreciate the sponsorship, as grassroots football isn’t funded and all clubs rely on the generosity of companies like EDSB to help provide kit and equipment for their teams. The coaches, players and parents of Westbury Strikerz would all like to thank you for your continued support.”- Julian & Sarah Turnock

As the team gears up for an exciting season ahead, EDSB extend our heartfelt support and best wishes. Go Strikerz!

EDSB is delighted to welcome Neil Anstee as our new Safety, Health, Environment & Quality (SHEQ) Manager. An instrumental addition to our team. enhancing our commitment to safety and excellence.

Read more about it below:


This year EDSB are celebrating their 15th birthday and we are thrilled to share this with you. We are extremely proud to reach this milestone. To read more about us and our clients' testimonials, check out the flyer below.


The latest edition of the EDSB Compliance Solutions Newsletter ‘Team News’ has been released today. For more information on EDSB’s activities over the past months, feel free to download the document and enjoy.

We are delighted to present the first ‘Lifetime Achievement Award’ editorial. A heartfelt tribute to an exceptional individual, Simon Glew, who has consistently demonstrated unwavering commitment throughout his career with EDSB.

We hope you enjoy this write-up.


Armed Forces Day is a chance to show support for everyone in the Armed Forces community, and as an employer of Service Leavers and veterans, EDSB is proud to celebrate the day.

As a business we want to recognise the hard work, dedication and efforts of those that keep us safe in the UK, and across the world. This extends from serving troops, service families, veterans and cadets.

We are committed to employing Service Leavers and helping those that leave the military, transition into a new career in civilian life. This year we have had, and are due to welcome, Service Leavers into our Install team, our Engineer Attendance team, our Service team and our Passive Fire team. You can hear some of their stories here:

Ben Hague, Acting Engineer Co Ordinator Team Leader

“My name is Ben Hague. I was a Lance Corporal in the Coldstream Guards and spent 7 years in her Majesty’s service until my medical discharge.

Since joining EDSB, I have seen how committed they are to Service Leavers in a multitude of ways. They genuinely see a way to give Service Leavers a good career in civvy street by taking the transferable skills that we don’t think we have, and turning them to both ours and EDSB’s advantage. The recent JobOppO event resulted in EDSB organising a recruitment day where 17 Service Leavers attended. EDSB is also putting together a tailor made apprenticeship programme centred around Service Leavers/veterans which will enable them to join the Fire & Security industry as Engineers with a fast track route to qualification. EDSB is working closely with JobOppO to attend more events and we will be appearing on a podcast in the near future to highlight the roles we are looking to recruit for and also what it is like to be a member of the team.

My biggest advice to Service Leavers looking to join EDSB, is don’t hesitate. This is the first time where I have actually looked forward to starting work on a morning. I genuinely enjoy it whether it has been a hectic day or not, I go home feeling happy and satisfied. Since leaving the Forces I have struggled massively and was constantly searching for somewhere to replicate the way I felt about my career in the Army and I know I have found it here. Their culture is just what I need, and I know that things like the opportunities for progression and money will come here and there’s nowhere else I want that to happen. If anyone does want to take the step and would like a chat about this then I am happy to give just as honest an opinion over a coffee any time, mine is a flat white with brown sugar please.”

Our newest member Morgan Johnston, Install Engineer

“My name is Morgan Johnston and I joined the Army in 2018. Whilst serving I was deployed to North Macedonia and I also did an operational tour of Iraq in March 2022.

I decided to leave the Army in October 2022 and was out to find a new beginning, but I was adamant on making sure it was the correct choice for me. I met with EDSB on their open day for fellow service leavers and I instantly had a good feeling and was made to feel at ease. Throughout the whole resettlement period of leaving the Army not once did anyone from EDSB put any pressure on me with dates of employment or deadlines, they worked with me making it a stress-free process.

Since starting at EDSB I've been made to feel at home, I am grateful to have this opportunity where I've been constantly supported throughout and can't wait to now work my way up learning my trade.

I'm proud to work for this company and even more so that I know they have also really bought into helping and supporting fellow service leavers into potential employment in various different roles."

As a growing business, we have opportunities across all teams. We would love to help more Service Leavers transition out
of the Forces and into a career at EDSB, simply email

We hope you will join us in saying a huge thank you to our Armed Forces and the men and women who have served our
nation #armedforcesday

In celebration of International Women in Engineering Day on the 23rd of June 2023, we would like to give special recognition to one employee in particular, Ellie-May Harrison. As this year's theme is #MakeSafetySeen, we are proud to share Ellie-May's
journey with EDSB.

Ellie-May joined EDSB in May 2022 after spending a period of work experience with us via the Trainee Programme from Skills
for Security, who are our apprenticeship providers. This scheme allows students to gain an insight into what it’s like to be a
Fire & Security engineer, and be better prepared to start an apprenticeship. After impressing on her work placement, Ellie
May accepted a permanent role with us and is currently studying for the Level 3 NVQ in Fire, Emergency and Security Systems.
This is a three year course and she is already well on the way to completing year one!

Ellie-May joined the Midlands team and shadows our senior engineers, carrying out a range of works throughout the
Midlands. She is mentored by our Midlands Team Leader, Malcolm Allen. Working closely with Malcolm, Ellie-May has been
able to learn from his wealth of experience and expertise in Fire & Security.

"Working at EDSB has been an incredible journey, filled with opportunities to learn and grow in the field of Fire & Security. Being a woman in engineering has its challenges, but it also presents a unique opportunity to break barriers and redefine what is possible. I want to encourage other women to pursue their dreams and challenge the stereotypes that persist in our society.

At EDSB, I have been fortunate to work with a supportive and inclusive team that values diversity. They have fostered an environment where my ideas are heard and respected, enabling me to contribute meaningfully to projects. The practical experience and knowledge I have gained has been invaluable, and I am grateful for the mentorship and guidance I have received along the way.

Every day I wake up excited to face new challenges and embrace the ever-evolving world of Fire & Security. The work I do has a real impact on people's safety and well-being, and that is extremely fulfilling.

I am proud to be an engineering apprentice, proud to be a woman in this field, and proud to be part of EDSB."

– Ellie-May Harrison

Malcolm Allen had this to say, “Ellie-May has been ‘in the firm’ for a full 12 months now. She joined us on work experience for a period of three weeks, which enabled her to understand what the role of a Fire & Security engineer looks like, and also gave her a chance to do some practical work. Having moved into a permanent role with EDSB, she is now a proven success with our clients.

Ellie-May is always willing to get involved and is always writing notes and taking photos. This in turn helps her evidence her work, which is a key part of her apprenticeship. As well the practical on site work, she attends college every eight weeks for classroom sessions and hands on learning.

I am very proud to know Ellie-May and it’s a particularly satisfying part of my role, to see her grow from doing a period of work experience to becoming a Trainee Engineer, and on her way to becoming fully qualified.”

Ellie-May’s journey serves as an example to all aspiring engineers, particularly women, of the incredible contributions they can make in the field of engineering and the importance of promoting a strong safety culture in all projects.

Richard Branson once said, “Customers do not come first. Employees come first. If you take care of your employees, they’ll take care of your customers.”

At EDSB we know how important employee engagement is, from listening to what our employees want, to showcasing our reputation of being culturally progressive within our industry.  The last few years and the effects of the pandemic have seen huge changes in workplaces across the globe, so we decided this year we would put structure to employee engagement and start to measure our score.

We ran an employee survey at the start of the year which explored areas such as how people felt about their team, their manager, their personal growth, well-being and leadership within the company. By doing this, we were able to understand just how much our values, culture and ways of working resonate with our people, and what we can learn from the process.  The survey was run by a third-party research company, so all answers, whilst broken down by team, were personally anonymous.  As a business we listen, so it’s important that we get to hear all thoughts, whether constructive or positive.

88% of people completed the survey and we were not only delighted with the level of response, but also the quality and quantity of the feedback.  Rather than it being just a tick-box exercise, we opened it up so that people could contribute free text comments, suggestions and ideas.  From this, we got some fascinating insights into all areas of the business.

Our positives include a wealth of comments on our people and teamwork and how, when you join EDSB, you join the EDSB family.  As a growing business, we also learnt that people enjoy feeling they have good job security and appreciate that there are opportunities for everyone to develop their careers.  Our levels of well-being and overall support scored highly, emphasising our #oneteam approach. And our culture also scored well, with appreciation for EDSB’s forward thinking and modern people practices being recognised.

We realise that engagement levels will fluctuate year on year, so it’s important to look at factors outside of the questions, such as length of service, the teams people work in and location throughout the UK, to see what works well and where we can develop.

And being totally transparent – what can we improve?  Well, recruiting more people, having bigger offices and the chance to get together more, were requests which will be delivered over the coming months. 

The results of our survey and the importance we place on employee engagement went on to shape the theme of our Annual Conference – EDSB People. We took the findings further and took the opportunity to ask for more feedback so everyone can play their part in shaping how EDSB looks in the future. 

And our scores?  According to Gallup, just 32% of employees are engaged with their business. 

EDSB has an engagement score of 94%.

We could not be more proud.

Finally, going back to those words from Richard Branson … we don’t have a hierarchy of who is most important, as we are nothing without either our clients or our people.  However, we do know that by growing and developing a team that is committed, engaged and dedicated to delivering the highest possible service to our clients, it’s a win-win situation all round.

EDSB Compliance Solutions is pleased to share the key highlights from this year's successful Business Conference which we held last month. The theme of this year’s Conference was ‘Our People’ and we were delighted to share not only our business plans for the year ahead, but also the successes and achievements of our team. It was a fantastic event and we were delighted to get the team together over the three days.

Thank you to @thisweekinfm5522 for making this video.

#oneteam #edsb #businessconference

Following last month’s Annual Business Conference where EDSB celebrated their successful Mentor & Apprenticeship scheme, EDSB Compliance Solutions is proud to present a brief video showcasing our superstars who share their invaluable insights and experiences, gained throughout their Apprenticeship Scheme journey.

#oneteam #edsb #mentors #apprentices

EDSB Compliance Solutions is proud to publish a Special Apprentice Newsletter with details of our apprentice scheme launched in 2019 and word from our Qualified Engineers and Directors.

To find out more, click the button below.

linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram